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What happens if I receive my product and it has been damaged in transit?

In the event that something unexpected happens during transit, please refuse delivery of damaged or defective merchandise and notify us immediately. Our customer service staff will work with you to arrange a return, replacement or credit. We take great care to package shipments so that they arrive safely. Customers are responsible for the safe return of merchandise to our warehouse, so please save the original packing materials. Otherwise you may have to provide supplementary packing materials if the outer carton has been worn, or you will be responsible for costs for new packaging. Failure to return the damaged item will result in an additional charge to your credit card for the non-returned item.

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